Password Policy

  • Passwords expire every 60 days
  • Password History: remembers the previous 10 passwords
  • Select passwords that are at least 15 characters long

Changing your password from a County PC

My password is about to expire and I need to change it from my County PC.

  1. Logon to your County PC with your current username and password 
  2. Press the CTRL + ALT + Delete buttons  
    screenshot of login prompt
  3. Enter your current password
  4. Enter your new password 
  5. Confirm your new password 
  6. Click on the right arrow buttonarrow. 
  7. You will see this message when the change is successful.
    screenshot: Your password has been changed. OK

Changing your password from Outlook Web Access

 

My password is about to expire and I primarily access my email through Outlook Web Access.

  1. Open your Internet Browser
  2. Go to https://cokowa.kauai.gov
  3. Logon with your current username and password 
  4. In the upper right-hand corner, click on the Options button 
  5. Select "Change Your Password..." 
    screenshot of Outlook Web Access Options menu
  6. Enter your current password, then your new password twice. 
  7. Click "Save"
    screenshot of Change Password form

Need More Help?

I tried resetting my password and it’s not working.

If you are having problems resetting your password, call IT Help Desk at 241-4400 during normal business hours.

Monday to Friday
7:45 am – 4:30 pm