Register for FEMA Individual Assistance

  • Online at www.disasterassistance.gov
  • Call 1-800-621-FEMA (3362)
  • TTY 1-800-877-8339
  • ​Disaster Recovery Center (DRC)​
  • Hanalei Elementary School Cafeteria; 5-5415 Kuhio Hwy, Hanalei, HI
  • Open daily from 9:00 AM – 6:00 PM
  • Effective Monday, July 16, the DRC hours will be:
  • Weekdays from 9:00 AM - 6:00 PM
  • Saturdays from 9:00 AM - 4:00 PM
  • The DRCs will be closed on Sundays
  • The DRC in Hanalei is a readily accessible facility where flood survivors may go to register for FEMA Individual Assistance programs, SBA loan assistance, and other disaster assistance programs. Representatives are stationed at the DRC to answer questions and provide further assistance on low-interest disaster loans for homeowners, renters and businesses.​

  • Applicants should have the following information readily available:
  • Social Security number;
  • Address of the damaged primary residence;
  • Description of the damage;
  • Insurance information;
  • A current contact telephone number;
  • An address where they can receive mail; and
  • Bank account and routing numbers for direct deposit of funds.
  • Representatives from FEMA Corps and SBA will be in the Wainiha-Haena area Tuesday, 7/17/18, Wednesday, 7/18/18 and Thursday, 7/19/18 at the Hanalei Colony Resort. Team members will be going door-to-door, with the assistance of community-based volunteers as needed. For more information, click here.
  • ​Federal Assistance and Disaster Recovery Centers Frequently Asked Questions.
  • Applicants for FEMA Aid have the Right to Appeal Agency's Decision.  For more information, click here.
  • The deadline to apply for FEMA assistance is August 27, 2018.

Apply for a Small Business Administration (SBA) Loan

Information on Small Business Administration's (SBA) low-interest disaster loans for business owners, private nonprofits, homeowners and renters affected by the recent flooding:

Disaster Loan Outreach Centers (DLOC)

  • Kapaa Elementary School Cafeteria; 4886 Kawaihau Road, Kapaa, HI 96746
    • Opens at 9:00 AM on Monday, July 9
    • Mondays - Wednesdays 9:00 AM - 6:00 PM
    • The center will close on Wednesday, July 18 at 6:00 PM
  • Koloa Elementary School Humanities Room; 3223 Poipu Road, Koloa, HI 96756
    • Opens at 9:00 AM on Thursday, July 12
    • Thursdays - Fridays 8:00 AM - 5:00 PM
    • The center will close on Friday, July 20 at 5:00 PM

SBA representatives will continue to be available at the Disaster Recovery Center in Hanalei to answer questions, explain the application process and help businesses and individuals apply for a disaster loan.  No appointment is necessary.

The deadline to apply for property damage is August 27, 2018.  The deadline to apply for economic injury is March 27, 2019.

Kuhio Highway Access between Waikoko and Wainiha

Kuhio Highway Wainiha_Waikoko

 

  • Access into Wainiha and Haena is limited to (see Mayor's Emergency Rule #1):
  • Area Residents
  • Emergency Response (9-1-1)
  • Official County/State/Federal Government Officials and Contractors
  • Approved Non-Governmental Organizations (NGO)

 

  • Access Schedule

Monday through Saturday (MODIFIED 6/22)

  • 6 a.m. First trip from Waikoko to Wainiha.
  • 6:30 a.m. First trip from Wainiha to Waikoko, to include shuttle.
  • 8:30 a.m. Waikoko to Wainiha.
  • 9 a.m. Wainiha to Waikoko, to include shuttle.
  • 12 p.m. Waikoko to Wainiha.
  • 12:20 p.m. Wainiha to Waikoko, to include shuttle.
  • 12:40 p.m. Waikoko to Wainiha, to include shuttle.
  • 1 p.m. Wainiha to Waikoko.
  • 5 p.m. Waikoko to Wainiha
  • 5:20 p.m. Wainiha to Waikoko, to include shuttle. (modified 6/22)
  • 5:40 p.m. Waikoko to Wainiha, to include shuttle. (modified 6/22)
  • 6 p.m. Wainiha to Waikoko, to include shuttle. (modified 6/22)
  • 6:30 p.m. Waikoko to Wainiha, to include shuttle. (modified 6/22)
  • 6:45 p.m. Wainiha to Waikoko (modified 6/22)
  • 10:30 p.m. Wainiha to Waikoko
  • 11 p.m. Waikoko to Wainiha (the last trip of the day)

Sunday and Holidays (MODIFIED 6/22)

  • 7 a.m. First trip from Waikoko to Wainiha
  • 7:30 a.m. First trip from Wainiha to Waikoko, to include shuttle.
  • 8 a.m. Waikoko to Wainiha, to include shuttle.
  • 8:30 a.m. Wainiha to Waikoko, to include shuttle.
  • 9 a.m. Waikoko to Wainiha, to include shuttle.
  • 9:30 a.m. Wainiha to Waikoko
  • 10 a.m. Waikoko to Wainiha
  • 10:30 a.m. Wainiha to Waikoko
  • 11 a.m. Waikoko to Wainiha
  • 11:30 a.m. Wainiha to Waikoko
  • 12 p.m. Waikoko to Wainiha
  • 12:30 p.m. Wainiha to Waikoko, to include shuttle.
  • 1 p.m. Waikoko to Wainiha, to include shuttle.
  • 1:30 p.m. Wainiha to Waikoko
  • 2 p.m. Waikoko to Wainiha
  • 2:30 p.m. Wainiha to Waikoko
  • 3 p.m. Waikoko to Wainiha
  • 3:30 p.m. Wainiha to Waikoko
  • 4 p.m. Waikoko to Wainiha
  • 4:30 p.m. Wainiha to Waikoko
  • 5 p.m. Waikoko to Wainiha
  • 5:20 p.m. Wainiha to Waikoko, to include shuttle. (modified 6/22)
  • 5:40 p.m. Waikoko to Wainiha, to include shuttle. (modified 6/22)
  • 6 p.m. Wainiha to Waikoko, to include shuttle. (modified 6/22)
  • 6:30 p.m. Waikoko to Wainiha, to include shuttle. (modified 6/22)
  • 6:45 p.m. Wainiha to Waikoko (modified 6/22)
  • 10:30 p.m. Last trip from Wainiha to Waikoko
  • 11 p.m. Last trip from Waikoko to Wainiha

Shuttle Information:

The shuttle service provided by the Hanalei Colony Resort for Wainiha-Hā‘ena residents will take them from the Hanalei Colony Resort to the Hanalei Neighborhood Center, and back, during the above schedule, daily.

 

  • Distribution for Wainiha-Hā‘ena Placards, Work Passes and Shuttle Passes:

Starting on Monday, June 4, resident placards, work passes and shuttle passes for the Wainiha-Hā‘ena area will be verified and distributed through the County’s Planning Department at the Līhu‘e Civic Center, during the following office hours, excluding holidays:

Mondays, from 9 a.m. to 12 p.m.; and

Fridays, from 9 a.m. to 12 p.m.

Resident Placards:

To receive a resident placard, Wainiha and Hā‘ena residents must physically bring their vehicle to the Līhu‘e Civic Center and be able to prove that their identity matches the residency and ownership information in the County’s real property tax database. Documents that prove residency, such as a real property tax bill or a utility bill, much show an address and must also match a government issued photo ID presented by the applicant. Trust documents may be required for those homes held in a trust, or marriage certificates for spouses of owners.

Work Passes:

Insurance adjusters, utility company personnel, private contractors and others needing access to work in the isolated Wainiha-Hā‘ena area may apply for a five-day weekday work pass, and a two-day weekend work pass through the Planning Department at the days and times stated above.

To receive a work pass, individuals must bring a work order or authorization from the landowner listed on the County’s real property tax database. Planning officials may call the landowner to further verify the applicant’s information and to ensure the individual is seeking to conduct legitimate business in the Wainiha-Hā‘ena area.

Work passes will be distributed to no more than two passes per company or organization, per address. No overnight stays are permitted with these passes. Passes are limited in quantity, and will be distributed first-come, first-served.

Shuttle Passes:

Shuttle passes for Wainiha-Hā‘ena residents will be distributed through the Planning Department at the days and times stated above. To receive a shuttle pass, Wainiha-Hā‘ena residents must be prepared to prove residency.

Building Permits

Public Works - Building Division

(808) 241-4854

Building Permit Quick Start Guide

Expedited Permitting

The Planning Department is the lead agency for this expedited permitting qualification.  Click here for more information.

Emergency Ordinance Qualification Process FAQs

Rain 2018 Qualification Form

Enhanced Absentee Voting

Voters residing inside the security checkpoints will be able to pick-up their absentee ballots on Friday, July 20, 2018 at the Hanalei Colony Resort, if they submit an absentee ballot application to the Elections Division by July 6, 2018. This enhanced absentee ballot service will be provided for one (1) day only and is only available to voters who reside inside the security checkpoints.  Click here for more information.

Emergency Proclamations

  • Emergency Proclamation
  • Supplementary Emergency Proclamation
  • Second Supplementary Emergency Proclamation
  • Third Supplementary Emergency Proclamation
  • Mayor's Emergency Rule #1
    • Mayor Bernard Carvalho Jr. has issued the following statement in regards to the emergency proclamation and rule in effect for the County of Kauai.

      “The safety of our residents in the affected areas of Wainiha and Haena continues to be of the utmost priority. I want to remind everyone that due to emergency roadwork repairs on Kuhio Highway from Waikoko to Wainiha, the current emergency proclamation and rule is necessary for the well-being of our entire community.

      “Based upon Hawaii Department of Transportation’s most recent updated timeline that roadwork will continue through October, it is my intention to continue the emergency rule – which limits access to residents and authorized vehicles only – until the highway is deemed safe for normal travel.

      “Mahalo to the people of Kauai as well as our visitors for your continued patience, understanding and aloha while we as a community remain committed to the recovery of our renowned North Shore.”

Health Recommendations

Kauai District Health Office: 808-241-3495

Mental Health Services

Kauai Family Guidance Center: 808-274-3883

Kauai Community Mental Health Center: 808-274-3190

Crisis Line of Hawaii (24/7): 1-800-753-6879

Child & Family Services Parent Line: 1-800-816-1222

Disaster Distress Helpline: 1-800-985-5990, TTY 1-800-846-8517, Text TalkWithUs to 66746

For more information visit http://health.hawaii.gov/amhd/consumer/access/

Brown Water Advisories

For more information visit http://health.hawaii.gov/cwb/

Tetanus

For more information visit http://health.hawaii.gov/docd/disease_listing/tetanus/

Leptospirosis

For more information visit http://health.hawaii.gov/docd/disease_listing/leptospirosis/

Mosquito concerns

Environmental Health Vector Control: 808-241-3306

For more information visit http://health.hawaii.gov/epo/strategic/disease/

Control rats, slugs and snails on your property

For more information visit http://manoa.hawaii.edu/ctahr/farmfoodsafety/rat-lungworm/

Food safety tips

For more information visit http://health.hawaii.gov/san/food-information/

Mold Exposure and Removal

For more information visit http://health.hawaii.gov/irhb/iaqpdf/

Flood-Related Debris Management

Wainiha-Hā‘ena:

  • Residents are encouraged to bring their flood-related debris to the county’s staging site at Kepuhi Point, located near the old Hā‘ena school on the mauka side of Kūhiō Highway, just south of the Hanalei Colony Resort. The site will be staffed daily from 8 a.m. to noon, and from 12:30 p.m. to 4:30 p.m.
  • County officials will collect bulky flood-related debris from Wainiha-Hā‘ena residents on a needed basis. Please call 241-4841 to coordinate. All flood-related debris should be separated and placed on the county’s right of way in front of your own property (see image below for instructions).
  • Household trash collection for Wainiha-Hā‘ena residents will continue on Sundays. Residents are asked to place bagged refuse in their carts the night prior. Bagged refuse can also be placed at curbside if residents do not have carts.

All Other Flood-Affected Areas:

  • County officials will collect flood-related debris from all other residents on a needed basis. Please call 241-4841 to coordinate flood-related debris pick-up. All flood-related debris should be separated and placed on the county’s right of way in front of your own property (see image below for instructions).
  • All refuse transfer stations islandwide have resumed normal services. The public is encouraged to utilize the transfer stations when possible.
  • Residents are also encouraged to use their own contracted commercial hauler for debris removal when possible.

For questions or more information, please call the Solid Waste Division at 241-4841.