Public Advised of Alternative Non-Emergency Contact Numbers

Published on April 25, 2025

11:20 a.m. Update: Service for the non-emergency line, (808) 241-1711, has been restored and is now fully operational.

10:20 a.m. Update: The non-emergency line (808) 241-1711 is currently down. Please use (808) 755-8516 or (808)-652-7837 for non-emergencies. 911 is fully operational.

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LĪHUʻE – The Kaua‘i Police Department (KPD) is notifying the public of alternative non-emergency contact numbers following a temporary disruption in phone service earlier today.

At approximately 9 a.m., both KPD’s non-emergency line at (808) 241-1711 and the 911 emergency line experienced a brief service interruption. Service to both lines has since been restored. However, as a precaution, KPD encourages the public to note the following alternative contact numbers for non-emergency situations:

• (808) 755-8516
• (808) 652-7837

The County of Kaua‘i’s Information Technology Division is actively monitoring the situation. Any relevant updates will be shared as more information becomes available.

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