Transportation Agency

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Kaua‘i Bus launches mobile ticketing app powered by Masabi

The Kaua‘i Bus has launched a new digital fare payment system powered by Masabi, enabling riders to purchase tickets and manage Stored Value Accounts (SVA) through a mobile app or online portal. This update allows for convenient access to single-ride tickets, day passes, and more. The system includes onboard ticket validators, improving boarding efficiency. The partnership with Masabi marks the first step in modernizing the bus network, with future plans for Account-Based Ticketing and Open Payments, aiming to provide fare capping, flexible payment options, and a more accessible transit experience. The new app is available for immediate use.

 


 

Reduced Fare Application

In order for us to evaluate your application for a The Kaua‘i Bus Reduced Fare ID Card, you must have your Licensed Practicing Physician certify that you are eligible for this program. Only Physicians are able to certify the medical section of this application.  



Click here to download the Reduced Fare ID Card Application(PDF, 283KB)

Paratransit Service and ADA Application

Paratransit Service:
Paratransit service is available for qualified individuals in the categories below. Service days and hours are the same as public transportation. Reservations are required no later than 4:30 PM the day prior for curb-to-curb pickups. Reservations can be made by calling (808)246-8110 menu option #2 or they can be emailed to TheKauaiBus@kauai.gov 

  • Senior: Individuals must be 65 years and older and registered with the County Transportation Agency..
  • ADA: (Americans with Disabilities Act) - Individuals must be certified and registered as ADA eligible for service.

To Download the Senior Paratransit Application click here.(PDF, 416KB)

To Download the ADA Paratransit Application click here.(PDF, 502KB)

To Download the Paratransit Riders Guide click here.(PDF, 348KB)

 

For more information on Paratransit service visit https://www.kauai.gov/Government/Departments-Agencies/Transportation/Paratransit-Service

 

 

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The Kaua'i Bus operates a Public (Fixed Route) bus service and a Paratransit (Door-to-Door) bus service from Hanalei to Kekaha daily.

Fixed Route Service: (bus stop to bus stop)

5:15 a.m. - 9:45 p.m.
(Monday through Saturday, including most Holidays

Each bus has a destination sign on the front and curb side of the bus, displaying the route number.

*Although Drivers follow a predetermined schedule, arrival at bus stops may be affected by traffic, operating conditions and route deviations.


 

Special Announcements

Where to buy Bus Passes(PDF, 204KB)

2018 Kauai Bus Changes Brochure(PDF, 2MB)

2018 Short Range Transit Plan(PDF, 10MB)

2013 Multimodal Land Transportation Plan(PDF, 7MB)


Title VI

Title VI Complaint Form(PDF, 86KB)

Modified Date: 5/6/2016

Title VI Notice(PDF, 134KB)

Modified Date: 6/27/2013

 


Department Head

Celia Mahikoa

Celia Mahikoa

Executive