Published on October 30, 2024
LIHUE – The Department of Water (DOW) office will open at 9 a.m. on Wednesday, November 6, 2024, to accommodate a department staff training. Normal business hours will resume on Thursday, November 7.
DOW’s normal lobby and walk-in service hours are 8 a.m. to 4 p.m. with business by phone available from 7:45 a.m. to 4:30 p.m., Monday to Friday, except holidays.
Customers may access their account information 24-hours a day via DOW’s Customer Account Portal at https://www.kauaiwater.kouwai.org/login.
For more information, please contact the Department of Water at 808-245-5455.