KPD advises Verizon customers of alternate non-emergency number

Published on September 25, 2026

Sept. 26 Update: The non-emergency dispatch phone line is operational again at 808-241-1711. For emergencies, dial 911.

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KPD advises Verizon customers of alternate non-emergency number

LĪHUʻE – The Kaua‘i Police Department has received reports that some callers using Verizon wireless service may experience difficulty connecting to the non-emergency dispatch line at 808-241-1711.

Verizon customers should use either of the following numbers to report non-emergencies:

• 808-755-8516
• 808-652-7837

The 911 line remains fully operational for emergencies.

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