Public Advised of Backup Numbers Following Phone Service Disruption

Published on May 19, 2025

KPD logo news release

LĪHUʻE – The Kaua‘i Police Department (KPD) is notifying the public of alternative contact numbers following a temporary disruption in phone service earlier today.

At approximately 10 a.m., both KPD’s non-emergency line at (808) 241-1711 and the 911 emergency line experienced disruptions due to a network issue involving Hawaiian Telcom.

Service to both lines has since been restored. However, as a precaution, KPD encourages the public to note the following alternative numbers in case they experience difficulty reaching dispatch:

(808) 755-8516

(808) 652-7837

Updates will be shared as more information becomes available.

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