K2DO - Know To Drive Online

How it’s done

To take the test online, you must have an internet-connected desktop or laptop computer with a mouse (or mouse-pad controlled cursor), keyboard and a functioning webcam. No cell phone, tablet or touchscreen device may be used.
Using a web browser, go to https://knowtodrive.com/hawaii.
The cost in the County of Hawaii for the test is $11 ($1 city and county fee, $10 combined transaction and credit card fee), payable only online by credit card.
You must provide identity registration information that includes first name, last name, street address, city, state, zip code, date of birth and last five digits of their social security number.
Applicants under the age of 18 must have an adult over the age of 18 present to participate in the registration process. The responsible adult will be required to provide first name, last name, date of birth, last five digits of their social security number, and a valid driver’s license number. During the testing, the adult must stay out of view of the webcam.
The 30-question test is currently offered in English and Spanish, and has a one hour time limit to complete.
During the examination, the applicant may not look to the side or navigate away from the test screen.
Upon successful completion of the test, schedule an appointment. You have 30 days after passing the test to complete the requirements and present ALL needed documentation to obtain a learner’s permit.

Who can take the Online Learner's Permit Test?

Any Hawaii resident who needs to take the written test.

Why is it important to provide identity information?

To prevent fraud in the testing. The test program uses specialized software to verify your identity information. This software has access to the one of the largest electronic databases for legal and public-records related information in the world. If there is a mismatch of information from the information contained in these data bases and what the applicant enters, you will be required to appear in-person to take the test.

What is the cost of the Online Learner's Permit Test?

The test fee is $20 ($10 county fee, $10 vendor transaction fee), payable only online by credit card. A receipt will be sent by email. Refunds will not be issued due to test failure due to knowledge or due to fraud.

How much time is allowed to complete the online test?

You have 60 minutes (one hour) to complete the 25 question test. The time begins when the test is started after registering.

What internet-connected devices may I use to take to the test?

You must use a desktop or laptop computer actively connected to the internet with a functioning webcam. You cannot complete the test using a touchscreen device including mobile phones or tablets.

What happens if the testing instructions are not followed?

The Applicant CANNOT navigate away from the screen while taking the test. The applicant must always keep the cursor in the red box on the screen. When the cursor leaves the red box area of the screen the program software may determine the tester is opening another tab to look for test answers. The program allows for two warnings for looking away from the screen or leaving the test screen. The third time the program will stop the test and the applicant is failed for the attempt.

Who do I contact for technical assistance?

For technical assistance contact the testing provider, Intellectual Technology Inc., with questions about the testing system at:HIK2DOnlineSupport@iti4dmv.com.

How many times may I take the Online Learner's Permit Test?

You can take it as many times as needed but there will be a 7-day waiting period after a failed or disqualified result.

I was not successful on my first online test. May I retake it?

Yes, but it will cost another full test fee of $20. Also, applicants who fail testing due to knowledge must wait seven (7) days before attempting to retake the test.

After I take and pass the Online Learner's Permit Test, do I need to schedule an appointment at a driver licensing office?

Yes, you will need to make an appointment to visit a driver licensing Center to be issued a permit. You can schedule an appointment at Book appointment. Please select "Drivers License" category and then "Duplicate License/Real ID" for appointment type.

Your appointment must be within 30 days of passing the test.

What information do I need to take to my appointment?

Bring the Certificate of Completion generated at the completion of the online test.
A completed Driver’s License Application Form(PDF, 365KB).
Your certified birth certificate issued by a state or local government (i.e. Department of Health), social security number and two proof of Hawaii address documents are required for processing and must be presented at your appointment. For assistance with identifying acceptable supporting documents required to obtain an instruction permit, please consult our interactive Documents Guide or download this document(PDF, 111KB). Applicants under 18 who do not have two proof of address documents may use documents presented by their parents.
Applicants under 18 must submit the Parental Consent Form (CS-L (DL) 239)(PDF, 77KB). Both parents listed on the birth certificate must submit a parental consent form.
If one or both parents are not able to accompany you to your appointment, the parental consent form of the absent parent(s) must be notarized by a notary public and brought with you to your appointment. Faxed, photocopied or emailed parental consent forms are not acceptable.
You will be photographed, fingerprinted, have an eye test, and need to pay the required fee for the learner’s permit.

What precautions are available to ensure the integrity of the test results?

The Online Learner’s Permit testing application uses photo captures to ensure the person taking the test is the person who signed up to take the test. Tests cannot begin until a photo is taken, and photos will be taken at random during the test to stop others from providing information or other resources. During a customer’s follow up appointment, the licensing clerk will cross reference images taken during the test to prevent fraud. This ensures the person who took the test is the one in front of the clerk getting their credentials processed.

Is the online test the only way to take the written test?

No. You may take a learner’s permit written test at a driver licensing center by appointment available at Select service – Book appointment. You will need all of the documentation to obtain a permit prior to sitting for the exam.

I have issues with reading, can the questions be read to me?

Yes! The Online Learner’s Permit Test can be read aloud in English or Spanish by the testing application, if you have speakers connected to your computer.