Commendations & Complaints

The Kaua‘i Police Department is committed to providing the highest level of professional services to the residents and visitors of Kauaʻi. To ensure that our values of Respect, Integrity, Professionalism and community satisfaction are met, the Kauaʻi Police Department encourages citizens and employees to bring forth complaints regarding inadequate service or employee misconduct.

The mission of the Office of Professional Standards is to protect and serve the public, police department and its employees, through proactive, fair, thorough, and impartial investigations of alleged employee misconduct.

Standards of Conduct(PDF, 260KB)

HOW TO FILE A COMMENDATION

If you would like to recognize the exceptional actions of our department's employees, we encourage you to express your appreciation by completing an online commendation form. 

 

HOW TO FILE A COMPLAINT

If you believe that the conduct of an employee was inappropriate the following options can be taken:

  • You may request to speak to a supervisor at any police station
  • You may request to speak with the Office of Professional Standards Lieutenant Kevin Gras at (808)241-1606 or kgras@kauai.gov.
  • If you do not wish to make the complaint in person, you may obtain a “Formal Complaint” form by clicking on the link below.

Formal Complaint Form(PDF, 85KB)

  • If you would like to make a complaint with the Kaua‘i Police Commission, please refer to their link on the homepage of this website.

The Office of Professional Standards is located at 3990 Kaana Street, Suite 200, Lihue HI 96766.

The Kauai County Police Commission is located at 4444 Rice Street, Suite 150, Lihue HI 96766.

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